Product Literature
Bath design planning guide
  • Step-by-step project guide
Product category guides
  • Things to know before you buy
Personalized product catalog
  • Your product selection(s)
  • Your specifications
  • Your color and finish choices

Bath Design Consultation
Two-dimensional concept plan and elevations
  • Concept sketch of floor plan (pencil or computerized)
Personalized portfolio including concept plan, plumbing product and tile selections, color direction
  • Dimensional plan and elevations
Scheduled appointment with a KOHLER Store project consultant
  • Planning session to meet your personal needs
Installer list
  • Plumbers
  • Contractors
  • Developers
  • A list of installers familiar with KOHLER® products

Product Selection
Quarterly design and color trends workshops
  • In-store seminars
  • Featured nationally acclaimed designer seminars
  • Lunch 'n learn
Color/Finish samples
  • KOHLER color chips
  • Tile samples
  • Paint chips
Kohler Designer Series™ specification sheets
  • Watercolor rendering from participating nationally acclaimed designers
  • Material specification sheets
Plumbing rough-in specifications
  • Rough-in guides for your installation

Ease of Purchase
Warehousing of pending products for complete order
  • Products will be held up to three months in our warhouse until you are ready for installation.
72-hour quick-ship on all in-stock items
  • If your product is in stock, we will get it to you within three business days
  • All product displayed on the sales floor in the color shown and White should be in stock

Post Care
312-755-2510 client service representative
  • Speak directly to your representative at The KOHLER Store
Automatic warranty registration
  • Your product purchase is automatically registered as a convenience to you
Post sales follow-up
  • A survey is sent for your feedback

Delivery Options
Curbside – product drop-off, 8-hour window
  • Your product is placed at your door or in your garage
 $85 $85 Complimentary
White-glove – product placed inside residence,
4-hour window
(Service available on request)
  • Your product is placed in the location of your choice
  • Box removal for your selected products
 $250 $250 $125

Project Services
Project Services Fee Schedule Complimentary $250
per bathroom		 $1000
Up to two bathrooms $250 for each additional bathroom
Three 1-hour consultation meetings
Concept drawings prepared in two weeks
Two on-site visits
One post-project follow-up
The KOHLER Store
Locations & Hours