Step-by-step project guide
Things to know before you buy
Your product selection(s)
Your specifications
Your color and finish choices
Concept sketch of floor plan (pencil or computerized)
Dimensional plan and elevations
Planning session to meet your personal needs
Plumbers
Contractors
Developers
A list of installers familiar with KOHLER® products
In-store seminars
Featured nationally acclaimed designer seminars
Lunch 'n learn
KOHLER color chips
Tile samples
Paint chips
Watercolor rendering from participating nationally acclaimed designers
Material specification sheets
Rough-in guides for your installation
Products will be held up to three months in our warhouse until you are ready for installation
If your product is in stock, we will get it to you within three business days
All product displayed on the sales floor in the color shown and White should be in stock
Speak directly to your representative at The KOHLER Store
Your product purchase is automatically registered as a convenience to you
A survey is sent for your feedback
Your product is placed at your door or in your garage
Your product is placed in the location of your choice
Box removal for your selected products
Request a "How To" brochure when you visit the Kohler Store
The KOHLER Store offers varying levels of project support, depending on your personalized needs. Services range from complimentary, two-dimensional space planning and project-planning guides to fee-based, in-home consultations and installer options.
Our in-house project consultants - who collectively have designed more than 1,000 rooms - can help you with everything from replacing a single faucet to creating a completely new environment. A large selection of KOHLER® products and help from our expert staff combine to make The KOHLER Store a one-stop shopping experience.
For a comprehensive list of project services, please see the chart below.
Move your pointer over each service to learn more.
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Product Literature
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| Bath design planning guide |
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| Product category guides |
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| Personalized product catalog |
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Bath Design Consultation
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| Two-dimensional concept plan and elevations |
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| Personalized portfolio including concept plan, plumbing product and tile selections, color direction |
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| Scheduled appointment with a KOHLER Store project consultant |
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| Installer list |
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Product Selection
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| Quarterly design and color trends workshops |
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| Color/Finish samples |
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| Kohler Designer Series™ specification sheets |
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| Plumbing rough-in specifications |
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Ease of Purchase
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| Warehousing of pending products for complete order |
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| 72-hour quick-ship on all in-stock items |
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Post Care
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| 312-755-2510 client service representative |
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| Automatic warranty registration |
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| Post-sales follow-up |
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Delivery Options
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| Curbside – product drop-off, 8-hour window |
$85 |
$85 |
Complimentary |
White-glove – product placed inside residence,
4-hour window
(Service available on request) |
$250 |
$250 |
$125 |
Project Services
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| Fee Schedule |
Complimentary |
$250
per bathroom
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$1000
Up to two bathrooms $250 for each additional bathroom |
| Three 1-hour consultation meetings |
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| Concept drawings prepared in two weeks |
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| Two on-site visits |
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| One post-project follow-up |
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